Contact
B2B inquiries land faster when they reach the right owners. Use the three-way guide below, pick a lane in the form, or call the desk directly — we respond with accountable routing, not a generic inbox.
Routing
Match your topic to the lane below. The form asks for the same choice so your first response comes from the correct function.
New programs, scope, pricing, contracts, NDAs, distributor / brand partnerships, and visit requests.
Include: company, region, channel, target timeline, and whether you need a CDA before details.
Formulation, actives, stability, scale-up, methods, COAs, batch questions, and tech transfer to or from your team.
Include: SKU or project name, spec reference, and the decision you need (e.g. feasibility vs. full tech review).
Claims, INCI / labeling, regulatory pathways, export documentation packs, and audit-facing narratives.
Include: destination market(s), product category, and any filing or retailer deadline we should respect.
Not sure? Choose Commercial — we triage internally without delaying your thread.
Message us
Corporate email recommended. We use your inquiry type to route the ticket — see routing above.
Prefer to call
Commercial routing during business hours; technical and compliance callbacks scheduled from the same desk.
Mon–Fri · 9:00am–6:00pm Pacific
Closed weekends · By appointment for site visits
300 South Grand Avenue
Los Angeles, CA 90071, USA
Arrange a technical visit through our commercial team — use the map below or open directions in Google Maps.
Call +1 (213) 281-8446 with your inquiry type — we still send written confirmation so governance stays traceable.